Answers any time
Ask about symptoms, food, behaviour and everyday care — day or night.
AI pet-care assistant
Worried about your pet? See how urgent it looks and what to do next.
Describe what you’re seeing. PetClue asks the right follow-up questions, tells you how urgent it looks and suggests clear next steps. Your pet’s health records and reminders live in the same place.
Pre-orders open soon
Get launch updates by e-mail
Not a veterinary service. In an emergency, contact a veterinarian right away.
Max (beagle, 6) has been shaking his head and scratching his left ear since this morning.
Thanks. A few quick questions: is there any smell or discharge from the ear? Is he tilting his head or losing his balance?
A bit of brown discharge. No balance problems.
Urgency: low to moderate
Head shaking with brown discharge is a common sign of an ear problem. Only a vet can look inside the ear and tell what it is.
- Don’t put anything deep into the ear.
- Check the other ear and keep him from scratching.
- Book a vet visit within 1–2 days.
- Go today if he tilts his head, loses balance or seems in pain.
Illustration. Answers are general information, not a diagnosis.
How it works
- 1
Describe the problem in your own words
Type what you notice: symptoms, behaviour, appetite — anything that worries you.
- 2
Answer a few questions
PetClue asks about what matters: your pet’s age and health history, and how long the problem has been going on.
- 3
Get a clear next step
How urgent it looks, what you can safely do in the meantime and when it’s time to see a veterinarian.
Everything about your pet’s health in one place
Health records
Vaccinations, treatments, visits and notes in one profile for each pet.
Reminders
Vaccines, flea, tick and worm treatments and medications on one schedule, with what’s due next shown in each pet’s profile.
Family and sitters
Give a sitter a private link to your pet’s profile, care notes and reminders while you’re away. With the Family plan, you and up to 3 family members each get your own account.
Simple pricing
Start will be free at launch. Care and Family are paid plans — pre-orders open soon.
Start
The essentials, free.
Free
- 3 AI conversations a month (up to 30 messages each)
- Pet profile and health records
- Reminders
- 1 sitter link
Available at launch.
Recommended
Care
Ongoing support that knows your pet’s history.
$5.99 / month per pet
or $59.99 / year per pet — about 2 months free
- No monthly limit on AI conversations
- Answers that take your pet’s health history into account
- Up to 3 sitter links
Family
One plan for everyone who looks after your pets.
$34.99 / month
or $299 / year — save 28%
- Everything in Care for up to 3 pets
- Accounts for you and up to 3 family members
- Unlimited sitter links
Prices are in US dollars. Any sales tax or VAT that applies is shown at checkout before you pay. PetClue is not a veterinary service and does not diagnose or treat animals. In an emergency, contact a veterinarian.
PetClue is not a veterinary service
PetClue gives general information to help you decide what to do next. It does not diagnose or treat animals and does not replace an examination by a veterinarian. If your pet has trouble breathing, collapses, has a seizure, is bleeding heavily, may have eaten something poisonous or you are worried it is an emergency, contact a veterinarian or an emergency clinic immediately.
Questions and answers
Does PetClue replace a veterinarian?
No. PetClue helps you understand what may be going on and how urgent it looks, and tells you when to see a veterinarian. It does not diagnose or treat animals. In an emergency, contact a veterinarian right away.
When can I start?
We are getting ready to launch. Pre-orders open soon — e-mail us and we will let you know.
Where is PetClue available?
We will publish the list of countries when pre-orders open. At first, pre-orders will not be available in the European Economic Area, the United Kingdom or Switzerland. PetClue is not available in Russia or Belarus, and cards issued there are not accepted.
Which languages are supported?
English for now.
Is there a mobile app?
PetClue starts as a web app that works in your phone’s browser. The web app shows your reminders but does not send notifications yet. Native apps are planned.
How do refunds work?
Pre-orders will be fully refundable until your access starts. See the Refund Policy.
What happens to my data?
This website uses no cookies or analytics and does not take payments yet. Details are in the Privacy Policy.
Who runs PetClue?
Write to us at support@petclue.vet. The details of the company that operates PetClue will be published here before pre-orders open.